Christell Charles

Case Holder - Taunton & West

Christell works in the Taunton and West area and loves talking about the important work which we do. Christell enjoys looking at social media and relishes in a good tweet.

Christell Charles

Christell joined the team in November 2019 as the Case Holder for the Taunton and West area. 

Before becoming part of the PROMISEworks team, Christell has had 10 years’ experience working with children and young people. Christell acted as a mentor and an advocate for vulnerable children and young people during this time. This is when her passion for representing children and young people’s views were ignited. Christell enjoyed building up a positive relationship with the young people she mentored and delivering the views of children in the advocacy projects she was assigned. 

Christell, prior to joining PROMISEworks, worked in the Leaving Care Team in Taunton for 5 years. This is where she gained her understanding for the complex needs that Care Leavers have. It was there where she developed the deeper importance of positive, committed relationships for young people who have experiences Adverse Childhood Experiences.  

Christell is looking forward to encouraging more people from Taunton and the West to become mentors.

Do you have time to dedicate to our charity?

Are you ready to VOLUNTEER and explore becoming a PROMISEworks mentor?

If so, call us on 0300 365 1900 or email us at to find out more ways you can get involved with the PROMISEworks charity.